About Toad & Twiddlebugs
Toad & Twiddlebugs
Specializing in gifts and accessories for the little mister and miss.
Shipping and Customer Service Update: I am processing and shipping orders daily. Order processing timelines may be delayed from normal due to higher order volume and shipping delays occurring worldwide. While I am working around the clock to get orders processed and out to you as quickly as possible, there is a limit as to what I can do daily as a one-person shop. Supplies are taking longer to get in and some are backordered for extended periods of time. I’m doing my best to get everything in to fill orders that are placed but there may be times when orders have to be changed up a bit or canceled because I am unable to get certain fabrics in for the time being. If this is the case with your order, I will message you and discuss options that we can do with your order. I appreciate your patience through all of this as your order may take a little longer to process than you are accustomed to. Thank you for your patience and understanding!! Stay safe and well.
So happy that you stopped by! Each item here is handmade by me in my home. Nothing is sent out to any outside vendor to be made. With that said, I’m usually able to cut down production time significantly. Turnaround time is roughly 7-10 business days. If you order on the weekend shipping may take a little longer due to post office closure and no mail running. I take pride in my work and I’m more than happy to work with you to create your custom one of a kind creation!
***Please note that if you do not respond with a font of choice when ordering a monogrammed or embroidered item the font will automatically default to a generic font and will be stitched in that style in either black or white generic thread color.***
I will try to reach out to you via Etsy messages but if I don’t receive a response within 48 hours I will move forward with the order and it will automatically move to a default font & color. I receive multiple orders daily and when I am held up on an order for font and thread color, it pushes all the other orders back as well and causes me to get behind schedule.
Please do not leave a negative review without first reaching out to me and trying to fix the problem, unless you are genuinely unhappy with the purchase you made and your experience with my shop. I can fix most concerns fairly easy.
I’m happy to announce FREE SHIPPING to the United States on majority of the items in my shop!